Privacy policy
1. Data Protection at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data includes all data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy below this text.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the site's legal notice (Impressum).
How do we collect your data?
Your data is collected in part by you providing it to us. This may include information you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the site. These are primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access our website.
What do we use your data for?
Some data is collected to ensure the error-free delivery of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain information at any time, free of charge, about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this and for any other questions regarding data protection, you can contact us at any time using the address provided in the legal notice. You also have the right to file a complaint with the competent supervisory authority.
Additionally, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the privacy policy under “Right to Restriction of Processing.”
Analysis Tools and Third-Party Tools
When you visit our website, your browsing behavior may be statistically evaluated. This happens mainly through cookies and analysis programs. The analysis of your browsing behavior is usually anonymous; the behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information is available in the privacy policy below.
You can object to this analysis. We will inform you about your options to object in this privacy policy.
2. General Notes and Mandatory Information
Data Protection
The operators of this website take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is information that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmission on the internet (e.g., communication via email) can have security gaps. Complete protection of data from access by third parties is not possible.
Note on the Responsible Party
The responsible party for data processing on this website is:
Altmann & Kühne OG
Am Graben 30
A-1010 Vienna
Phone: +43 1 533 09 27
Email: info@confiserie-altmann-kuehne.at
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Withdrawal of Your Consent to Data Processing
Many data-processing operations are only possible with your explicit consent. You may withdraw your consent at any time. A simple email to us is sufficient. The legality of the data processing that occurred before the withdrawal remains unaffected.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The legal basis for each processing activity can be found in this privacy policy.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims (objection under Article 21(1) GDPR).
If your data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such advertising, including profiling associated with such advertising. If you object, your personal data will no longer be used for direct marketing (objection under Article 21(2) GDPR).
Right to File a Complaint with the Supervisory Authority
If you believe that the GDPR has been violated, you have the right to file a complaint with a supervisory authority, particularly in your place of habitual residence, workplace, or the location of the alleged violation. The right to complain exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format. You can also request that the data be transferred directly to another controller if technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content,such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection when the browser's address line switches from “http://” to “https://” and a lock icon appears in your browser bar.
When SSL or TLS encryption is active, the data you transmit cannot be read by third parties.
Encrypted Payment Transactions on This Website
If, after concluding a paid contract, you are required to send us payment data (e.g., account number for direct debit), this data is needed for payment processing.
Payment transactions using common payment methods (Visa/MasterCard, direct debit) take place exclusively via an encrypted SSL or TLS connection. When encrypted, third parties cannot read your payment data during transmission.
Information, Blocking, Deletion, and Correction
Within applicable statutory regulations, you have the right to free information about your stored personal data, its origin, recipients, and the purpose of the data processing, and, if applicable, a right to correction, blocking, or deletion of this data at any time. You may contact us at any time at the address provided in the legal notice.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time using the address provided in the legal notice. The right applies in the following cases:
• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request restriction of processing.
• If the processing of your personal data was unlawful, you may request restriction instead of deletion.
• If we no longer need your data, but you require it for legal claims, you may request restriction instead of deletion.
• If you have filed an objection under Art. 21(1) GDPR, a balance of interests must be carried out. Until it is determined whose interests prevail, you have the right to request restriction of processing.
If you restrict the processing of your personal data, this data—aside from storage—may only be processed with your consent or for legal claims or for the protection of another natural or legal person or for reasons of important public interest.
Objection to Promotional Emails
The use of contact data published due to legal notice requirements for sending unsolicited advertisements and informational materials is hereby prohibited. The site operators expressly reserve the right to take legal action against the unsolicited sending of advertising information, such as via spam emails.
3. Data Collection on Our Website
Cookies
Our website uses cookies. Cookies do not harm your device and do not contain viruses. They serve to make our website more user-friendly, efficient, and secure. Cookies are small text files stored on your device by your browser.
Most of the cookies we use are “session cookies,” which are deleted automatically after your visit. Other cookies remain stored on your device until you delete them, allowing us to recognize your browser on your next visit.
You can configure your browser to notify you when cookies are set, to allow cookies only in individual cases, to exclude cookies in specific cases or generally, and to automatically delete cookies when the browser is closed. Disabling cookies may limit the functionality of this website.
Cookies required for electronic communication or for certain functions requested by you (e.g., shopping cart) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized delivery of its services. Other cookies (e.g., used for analyzing user behavior) are addressed separately in this policy.
Server Log Files
The site provider automatically collects and stores information in server log files, which your browser automatically transmits to us. These include:
• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address
These data are not merged with other data sources.
Data processing is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free and optimized presentation of the website, which requires server log files.
Registration on This Website
You may register on our website to use additional features. The data entered for registration is used only for the purpose of the respective offer or service for which you registered. Mandatory information must be provided in full; otherwise, we will reject the registration.
We use the email address provided at registration to inform you about important changes such as changes to the service or technically necessary updates.
Processing of registration data is based on Art. 6(1)(a) GDPR. You can withdraw your consent at any time via email. The legality of data processing already carried out remains unaffected.
Data collected during registration is stored as long as you are registered and is deleted afterward. Legal retention periods remain unaffected.
Data Transmission for Contract Fulfillment (Online Shop, Merchants, Shipping)
We transfer personal data to third parties only when necessary for contract processing, for example to companies responsible for delivering goods, or to the credit institution handling payments. No further data is transmitted unless you have expressly consented. Data is not shared with third parties for advertising purposes without consent.
The legal basis is Art. 6(1)(b) GDPR (contract fulfillment).
4. Analytics Tools and Advertising
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses cookies, which allow analysis of website usage. The information generated by the cookie is usually transmitted to a Google server in the USA and stored there.
Storage of cookies and use of the tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize the website and advertising.
IP Anonymization
We have activated IP anonymization. Your IP address is shortened by Google within the EU or EEA before transmission to the USA. Only in exceptional cases is the full IP sent to the USA and shortened there.
Google uses this information on behalf of the site operator to analyze usage, compile reports, and provide other related services. The IP transmitted is not merged with other Google data.
Browser Plugin
You can prevent cookie storage via browser settings. You can also prevent Google from collecting and processing your data (including IP) by installing the plugin at this link:
https://tools.google.com/dlpage/gaoptout?hl=en
Opt-Out
You can prevent data collection by Google Analytics by clicking on the corresponding link that sets an opt-out cookie.
Further Information
More info on how Google handles personal data can be found here:
https://support.google.com/analytics/answer/6004245?hl=en
etracker
Our website uses the analysis service etracker (etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany). Pseudonymous usage profiles can be created from collected data. Cookies may be used to recognize your browser.
etracker data is not used to personally identify visitors without separate consent and is not merged with other personal data.
Storage and use are based on Art. 6(1)(f) GDPR (legitimate interest in anonymous analysis for optimization).
You may object to data collection and storage at any time via an opt-out cookie.