The shipping within the country is done as a package through the Austrian Post AG.

is either done by express upon request or as a package through the Austrian Post AG or with UPS. Shipping costs are calculated separately for each order based on weight and destination country and are clearly stated (including packaging & handling).

Vouchers are shipped, like the products themselves, via EMS (Austrian Post) or UPS. Please refer to your order for the corresponding courier shipping costs. If a voucher is shipped to the same address along with a product from our range, no additional shipping costs will be charged. Delivery time may take up to 7(!) business days depending on the destination.

We ask for your understanding that in December there may be longer processing and shipping times!

This applies especially to packages to overseas destinations and Japan. For these, orders must reach us by December 6. For shipping within Europe, we can only guarantee that the package will arrive on time for orders placed by December 10, and the same applies for shipping within Austria by December 14.

After these dates, the package may not reach the recipient until after December 24!